Shipping Policy

Shipping Policy

At Carmen Bella, we’re committed to delivering your order quickly, securely, and with care. Below you'll find all the details about how and when your order will arrive.

Processing Time

  • All orders are processed within 1–3 business days after purchase.

  • You will receive a confirmation email once your order has been shipped.

Delivery Times

Standard Shipping (International):

  • Estimated delivery: 5–12 business days depending on your location.

  • Remote areas or delays due to customs may extend delivery times.

Shipping Costs

  • Shipping fees are calculated at checkout based on destination and order size.

  • We occasionally offer free shipping promotions, so be sure to subscribe or follow us on socials to stay updated.

Tracking Your Order

  • Once your package ships, you’ll receive an email with your tracking number.

  • Please allow up to 48 hours for the tracking link to update.

Customs, Duties & Taxes

  • All international orders may be subject to customs duties or taxes upon arrival, depending on your country’s regulations.

  • These charges are the responsibility of the customer.

Shipping Address Accuracy

  • Please ensure all shipping information is entered correctly at checkout.

  • Carmen Bella is not responsible for delays or lost packages due to incorrect addresses.

Lost or Missing Packages

  • If your package is marked as delivered but you haven’t received it, first check with neighbors or your local postal service.

  • If it still cannot be located, contact us at info@carmenbella.com and we’ll assist you in resolving the issue.

If you have any questions about shipping, feel free to reach out. Our team is here to help!